🪑 technology at the table

one of many seats in the "real world"

Nov 15, 2020

When and should people from technology companies participate in public policymaking?

I have been forced to leave my position as CEO of EvilCorp because the woke brigade has rudely told me I’m being too evil

Renata Avila @avilarenata

The Banality of 'Don't Be Evil'

Andrus Ansip @Ansip_EU

The chief executive of Google’s parent company Alphabet has apologised to Thierry Breton after an internal document laid out a plan to attack the EU commissioner, and promised that such tactics were “not the way we operate”. https://t.co/OBvpZxGMH0

I noticed the revolt online when President-Elect Biden named representatives from Big Tech to his transition team. The inference seemed to be that he is no longer “progressive” if he dares to include representatives from technology companies in the work of the transition. I thought this condemnation generally revealed a shockingly naive appreciation of how policy making is done. I’m just not sure I agree that Biden + his team are “selling out” because they are talking to tech people.

That’s right - I’m not just defending it, I’m also gonna go out on that limb and champion.

Matthijs Pontier 💜🏴‍☠️ @Matthijs85

Biden has hired for his transition team: - Jessica Hertz (former Facebook) - Cynthia Hogan (former Apple) and Eric Schmidt (ormer Google chief) is being talked about to lead a new tech industry task force 😲 ft.com/content/44f738… This doesn't look good.. #Biden #BigTech

Before diving into why we shouldn’t completely reject private voices from public policy tables, it’s worth remembering that many of these individuals previously worked as Democrats - they are veterans of the Obama administration. Personally and politically, they are *aligned* with Biden.

Does working at a technology company make them “bad,” or unable to thoughtfully participate in the policy process? If so, how and why?
Are their positions predictable and unchangeable?
Do they have an “evil” secondary agenda?
When are employees their companies (save CEOs)?
Is there *any* role for people from tech firms in politics or policy?

Josh Hawley @HawleyMO

Biden already selling out to the tech robber barons. Amazing

Jason Kint @jason_kint

Including Google’s Eric Schmidt in a position of influence is prob the most likely stumble this administration could have walking in the door. It would be turning over a critical set of issues in our economy and information sphere to financial influence. https://t.co/rwT18MrooB https://t.co/uVTxLtjK5n

The disgust that is being shared begs the question of how you can find a balance, and whether there *is* such a thing.

So, can someone have political expertise and work at a private tech corporation and sometimes, be a productive participant in public policy activities? My answer: hell yes.

🌹Shahid Buttar for Congress @ShahidForChange

Why is Biden stacking his transition team with executives from big tech? And why do corporate Democrats think this is OK? At stake are issues including 📌privacy & dissent 📌filter bubbles, misinformation, and content moderation 📌antitrust standards 📌your rights online

Jason Kint @jason_kint

*Of course I have a particular and *pretty major* bias here - after working at the province of Ontario, running part of a think tank, and, oh I don’t know, chairing a federal panel, I spent two years with Airbnb’s public policy team in Canada helping to regulate about 70% of short-term rentals in the country and entering into historic tax agreements. There is still more work to be done there.

My intention (and job) actually wasn’t to actively resist regulation, but to be part of the process - fundamentally, legislation was legitimizing to the business. I learned so much from working with civil servants across orders of government as they worked to regulate home sharing, and witnessed first hand the constant duplication of resources and investment in what was essentially policy replication. I watched “public policy by Google” happen (sometimes right in front of me) and got to participate in high level business decisions around the trade-offs and costs associated with different regulatory regimes, instead of reading about it in a book 8 years later. I could also laugh at comical “comms” strategies that were out of step with the core issues at hand. Reader, I saw it all.

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The point: I know this direct experience makes me a more multi-dimensional thinker when it comes to approaching the wicked problems/implications of technology. Having worked at a large tech firm like Airbnb or a teeny one like Delphia doesn’t negate my particular policy expertise, it bolsters it. And I don’t think it would be hideous if Joe Biden asked me to be on his transition team.

Why? I left that role with a deeper appreciation of the challenges of regulators playing catch up when they muddle through. But sure, scoff at me for being “a lobbyist” and dismiss my views on...literally anything else as a result.

One sweet sip of kool-aid calcified my mind, forbidden fruit banishing me from the traditional policy world. Girl, bye.

Christopher Wylie 🏳️‍🌈 @chrisinsilico

@BillR We need to put tech regulation high on the legislative agenda. Facebook’s algorithmic assault on democracy does not have to be an inevitable outcome in the future. There *are* constructive policy solutions we can take now. I really hope the Biden admin will take this seriously.

The reality is that policy professionals that take on roles at tech firms are building more of a blended expertise that is as-informative to policy design and decisions.

We need to recognize this and decide how to best reconcile these professionals. These people are also in positions to liaise with legal functions (etc) within the firm to build effective compliance mechanisms, and make a candid case for policy change. Ignoring or icing out technology leaders is fundamentally in opposition to inclusive policy making. I think we’re all smart enough to receive their (our) takes with a grain of salt - like any other stakeholder.

🦄 This mix - the politico/policy/private tech is a little more rare (“unicorn?”) here in Canada, so maybe it feels unfamiliar. Some quick, well-known examples:

David MacNaughton (Canada’s former Ambassador to the United States, now with Palantir) - well, it was found that he broke conflict-of-interest law. Really bad example to start with. But I don’t think all these people are in the same category re: intellectual independence.
Robert Asselin (UOttawa/Advisor to the PMO/Blackberry/Business Council of Canada);
Jacob Glick (CIRA, CIGI Google, North, Telus);
Leslie Church (Google/Ministry of Heritage);
Adam Blinick (Conservatives/Uber);
John Brodhead (Liberals/Sidewalk Labs);
Rachel Curran (Conservatives/Facebook);
Kate Purchase (Liberals, Microsoft);
Marlene Floyd (Liberals, Microsoft);
Kevin Chan (federal public service, Liberals, Facebook).

The New York Times @nytimes

President-elect Joe Biden is expected to take on the Silicon Valley giants on misinformation, privacy and antitrust, in a sharp departure from the polices pursued while he was vice president under former President Barack Obama.

nyti.msBiden Is Expected to Keep Scrutiny of Tech Front and CenterIssues like antitrust and privacy would remain on the agenda as his administration pursued policies to limit the power of the industry’s giants.

When does it make sense to consult with tech policy people, and how might we separate or prioritize the fora?

Strategy
Transitions
Budget-making
Platform-drafting
Policy design
Implementation
(etc).

While we don’t have as much academia/politics/technology crossover in Canada, we talk about “responsible innovators” ALL the time. Presumably government(s) want to talk *to* them, too.

I think we should be slower to reject tech people as policy advisors in a political setting.

Should we be cautious about how their perspectives could influence particular decisions? Absolutely. Especially in this recession, I think we’ll see more implicit appeals to “innovation” and maybe even applications of artificial intelligence that can help us “find efficiencies” in the provision of public services. Ugh.

But I also trust our government(s) to not be seduced by sleek Silicon Valley rhetoric, and respect people that have blended professional experiences in a range of policy capacities.

There are different seats at the table, and it doesn’t hurt to have hung out in a few different ones.

(I know, maybe it’s weird that I am defending this so hard. Maybe it’s because it feels personal.)

I suppose there is a sort of “purist” position that the private sector has no business at all in the public policy process. Where would that get us? We’d be designing in a vacuum, playing a guessing game.

In all, it’s worth thinking carefully and openly not just whether, but when there might be space for people with this range of professional experiences to advise governments.

These considerations are all the more relevant as we anticipate - bated breath - new PIPEDA tomorrow. This legislation was designed to balance legitimate commercial interests with the right to privacy. Spoiler: the government spoke to *gasp* private companies (among many others) when they designed this. Is that “selling out” or just good policy process?

Policy professionals often claim to value the role of “real world” experience (in fact, I feel like that’s all I heard when I was a graduate student, how I needed “experience” and that was - somehow - the only way to unlock any legitimate insights about this place called “the real world,” but not The Real World). Well, guess what? I went and got it.

We can’t privilege something (first-hand experience) and then punish people for it.

If anything we need more policy entrepreneurs at the table - people that bridge the (new) two solitudes of technology and public policy and that think differently.

Motherboard @motherboard

Staffing a transition team with lobbyists and tech insiders certainly cuts against the message that Biden is leading an effort to bolster labor and bring Silicon Valley to heel.

bit.lyBiden’s Transition Team Is Stuffed With Amazon, Uber, Lyft, and Airbnb PersonnelBiden’s agency review teams highlight the revolving door between big tech and Washington even as the president-elect opposes Uber’s Proposition 22.

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